Securus Technologies is a large provider of communications capabilities for over 3,400 correctional facilities, law enforcement organizations, inmates, and families all across North America. The sophisticated phone and messaging systems that are available allow people to communicate very easily and to keep the lines of communication open between inmates and families.
Headquartered in Dallas, Texas, Securus has led the field for the past 25 years with the philosophy that the best equipment and service is always the best route to travel. Using the latest technology and excellent customer service has brought one of the finest systems of communications to a broad base of people who appreciate its capabilities.
Securus offers a very flexible system of phone plans, making the process easy for users. A traditional phone plan allows for the use of Android and Apple smartphones, tablets and PCs, along with traditional landlines. Families count on this capability because their loved ones in prison need the outlet to stay in touch.
Another feature that is very popular is the video phone system. With just the installation of a webcam on both ends, families, and inmates can interact as though there were together in person. Sometimes it is not possible to make a physical visitation, so the video call line is just like being there.
There is also the email and chat capabilities which can be used at both ends. Sometimes schedules just don’t mesh. Simply jotting down a quick email, or having a quick chat fills the bill and then people can reconnect on the phone later. The same is true with jail voicemail. When time is at a premium, leaving a voicemail works just like it does anywhere and leaving a message lets the other party know what is going on.
Various billing plans are available from having the inmates pay their bill, use the collect system, or a billing can be sent to the inmate’s family. Various usage plans are available so phone time can have a cutoff at various levels.
Securus has delivered in a big way, as families and inmates have a great communications system that simply works on a grand scale. Excellent communications mean smoother day to day living at both ends of the spectrum.