In an attempt to cooperate with the Louisiana Public Service Commission and to publicly shame Global-Tel inc. into providing better services, Securus has released a series of information. This information is provided in a series of press releases, and provides insight into some of the illegal and shady practices that Global-Tel has been engaging in.
Globel-Tel is a multi-million dollar organization that provides telecommunication and other services to inmates in the prison system. In particular, these press releases high light wrongdoings and shady practices that occurred while Global-Tel was the telephone provider for inmates housed by the Louisiana Department of Corrections. Among some of the findings discussed include overcharging by adding time to calls placed by inmates, artificially inflating rates and charges caused by calls placed and programming phones to place calls based on higher rates than allowed by current tariffs and caps in place.
The wrongdoings and shady practices were discovered when a 17 page letter to the Louisiana Public Service Commission highlighting an investigation into Globel-Tel was released. Securus believes it is important to highlight the shady practices of Global-Tel, because it is important for the telecommunications industry to hold itself to a series of standards and practices that are full of the kind of integrity that they can be proud of. These kinds of practices, such as tacking on additional time to phone calls need to be stopped.
Securus is an agency that is headquartered in Dallas, Texas and provides services to a variety of law inforcement, public safety, and corrections agencies around the country. They offer a wide variety of services, including telecommunications services that allow institutions to offer better services and provide better security. Currently they employ over 1,000 people and have contracts with 3,450 law enforcement and public service agencies around the country. In adding to Dallas, they have offices in Allen, Texas; Carollton, Texas; and Atlanta, Georgia.