Enhance your Client Acquisition and Retention by Utilizing Data

The telecom industry is filled with massive data such as customer info, network inventory, call details, billing, server logs, customer support, etc. Such data can be robust since it provides insights into better efficiency, optimization of operations, and increased growth. However, the main question is – how can telecoms help unlock a large amount of data to provide the proper insight?

Thanks to Artificial Intelligence (AI) and Machine Learning), it’s possible to analyze, convert and categorize voluminous data to solve business problems, giving realistic solutions. Telecoms can combine different data sources and come up with viable insights to stay on their toes with the ever-changing customer dynamics. With such solutions, businesses can boost their capabilities by maximizing customer satisfaction and retention.

ElectrifAi – A Top ML Solutions Provider

ElectrifAi is one of the US’ top ML solutions providers, offering a myriad of pre-build ML solutions. The brand works with the C-site to learn business problems and solve them through data and machine Learning. ElectrifAi deals with businesses across several industries, such as Life Sciences, Telecom, Higher Ed, BFSI, Retail, Oil & Gas, and Insurance. The solutions provided by the ML have been helpful to clients, with most of them realizing savings within 6-8 weeks.

Here’s an example of how ElectrifAi helped a client with viable ML solutions:

• Challenges – the telecom client didn’t have a good insight into customer experience trends, leading to poor retention programs. The client needed to understand the difference between customer acquisition and retention.
• Solutions – they created a test that identified where the customers were on their journey. It also measured how effective the various offers were through the data provided.
• Results – the solution provided a complete transformation, leading to a $310M increment in annual revenues.

Note that the ML solution doesn’t need you to invest in new infrastructure or platforms. Instead, the solutions are based on the existing data in your system.

The telecom industry is filled with massive data such as customer info, network inventory, call details, billing, server logs, customer support, etc. Such data can be robust since it provides insights into better efficiency, optimization of operations, and increased growth. However, the main question is – how can telecoms help unlock a large amount of…